What a Crisis Teaches Us About Innovation

1. H. Omer and N. Alon, “The Continuity Principle: A Unified Approach to Disaster and Trauma,” American Journal of Community Psychology 22, no. 2 (April 1994): 273-287.

2. A. Tversky and D. Kahneman, “Availability: A Heuristic for Judging Frequency and Probability,” Cognitive Psychology 5, no. 2 (September 1973): 207-232.

3. D. Kahneman and A. Tversky, “Prospect Theory: An Analysis of Decision Under Risk,” Econometrica 47, no. 2 (March 1979): 263-291; and A. Tversky and D. Kahneman, “The Framing of Decisions and the Psychology of Choice,” Science 211, no. 4481 (January 1981): 453-458.

4. Elsbeth Johnson has termed this the Drama Delusion, and it particularly affects leaders in larger and older companies. See E. Johnson, “The Four Delusions of Leadership,” Dialogue Review, May 15, 2020, https://dialoguereview.com.

5. “Virtual Health: Now You Can Get Medical Care From Your Home,” Hartford HealthCare, April 16, 2020.

6. N. El Hennawy, “COVID-19: Telehealth Businesses Set to Grow During Pandemic,” Zawya, June 9, 2020, www.zawya.com.

7. E. Johnson, “Step Up, Step Back: How to Really Deliver Strategic Change in Your Organization” (London: Bloomsbury Business, 2020).

8. L. Eisenstadt, “How Broad Institute Converted a Clinical Processing Lab Into a Large-Scale COVID-19 Testing Facility in a Matter of Days,” Broad Institute, March 27, 2020, www.broadinstitute.org.

9. R.L. Martin, “The Big Lie of Strategic Planning,” Harvard Business Review 92, no. 1-2 (January-February 2014): 78-84; and D. Sull, S. Turconi, C. Sull, et al., “Turning Strategy Into Results,” MIT Sloan Management Review 59, no. 3 (spring 2018): 9-20.

10. D. Rock, H. Grant, and J. Grey, “Diverse Teams Feel Less Comfortable — and That’s Why They Perform Better,” Harvard Business Review, Sept. 22, 2016, https://hbr.org.

11. P. Stokes, “Crossing Disciplines: A Constraint-Based Model of the Creative/Innovative Process,” The Journal of Product Innovation Management 31, no. 2 (October 2013): 247-258.

12. Johnson, “Step Up, Step Back.”

13. I.A. Hamilton, “Bill Gates Is Funding New Factories for Seven Potential Coronavirus Vaccines,” Business Insider, April 3, 2020, www.businessinsider.com.

14. “The Grand Challenge,” Defense Advanced Research Projects Agency, accessed Aug. 27, 2020, www.darpa.mil.

15. T. Amabile and S.J. Kramer, “The Power of Small Wins,” Harvard Business Review 89, no. 5 (May 2011): 70-80.

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