Category Archives: Business Management Articles

The White House appears to have silenced Surgeon General Jerome Adams after he publicly remarked on how the coronavirus pandemic is impacting minority groups in the US. Adams hasn’t attended a press briefing since April 10, when he made controversial remarks suggesting that minority communities were engaging in risky behaviors that might make them more […]

subscribe-iconSubscribe Share With the COVID-19 pandemic shuttering offices across the U.S. and around the world, millions of people are suddenly working from home. And for many, that’s a new experience. Until recently, few U.S. workers spent entire days working from home. While there are tremendous benefits to remote work, there are also challenges — particularly […]

Artificial intelligence is a technology that has already transformed how consumers interact with their home devices, with brands, even with their cars. It has shown benefits both for companies and customers, but what’s next for virtual agents and their kin? In this webinar, P.V. Kannan, coauthor of “The Future of Customer Service Is AI-Human Collaboration,” […]

We’ll keep this page updated with the biggest coronavirus headlines of the day. Scroll down for more information on each story and check back for updates. Here’s the latest: 6 European countries are starting to lift restrictions, but they’ve had hugely different successes in tackling their coronavirus outbreaks. 2 of the world’s biggest drugmakers just […]

subscribe-iconSubscribe Share This period in digital services is exhilarating — and also terrifying. Connecting extensive and varied data sources, networks, and machine-learning models enables intimately interlinked service offerings, allowing people to pay bills, access health care, and even cross borders using the technology of their choice. Seamless connectivity dramatically increases convenience. Yet it also increases […]