archive-title Yearly Archives: 2020

Yearly Archives: 2020

Are You Prepared for Bad Press About One of Your Suppliers?

Executive Summary According to new research, when bad news about a supply chain issue reaches consumers, they are more likely to believe that a company’s product is inferior in quality — even when the supply chain problem has nothing to do with product quality. There are ways for firms to mitigate damage caused by bad […]

Nurture Your Leadership Intuition

Guest post by Martha Alderson: Leaders often rely on surveys, empirical data, conscious reasoning, concrete evidence, facts, logic, and scientific research before making decisions or changing the current course of action. We turn to experts for insight as we attempt to understand and solve a complex problem. We lean into tried-and-true strategies hoping to replicate […]

Create Eagles – Not Ducks When it Comes to Policies

Guest post from S. Chris Edmonds: Most stupid policies don’t start out that way. They are intended to “protect & serve” but can evolve into something not good. There’s a story by Wayne Dyer about eagles and ducks. In organizations, ducks are those employees who are bogged down in the stupid policies, i.e. rules that […]

Confronting the Uncomfortable Reality of Workplace Discrimination

1. M. Bertrand and S. Mullainathan, “Are Emily and Greg More Employable Than Lakisha and Jamal? A Field Experiment on Labor Market Discrimination,” The American Economic Review 94, no. 4 (September 2004): 991-1013. 2. M.S. Harrison and K.M. Thomas, “The Hidden Prejudice in Selection: A Research Investigation on Skin Color Bias,” Journal of Applied Social […]